Shipping policy

Thank you for choosing PPI SUPPLIES! We are committed to ensuring a seamless and satisfactory shopping experience for our valued customers. Please take a moment to review our shipping policy to understand the details of how we handle the shipment of your orders.

Processing Time:

  • Orders are typically processed within 1-2 business days after payment is received, excluding weekends and holidays.
  • During peak seasons or promotional events, processing times may be slightly extended.

Shipping Methods:

  • We offer a range of shipping options to accommodate your needs. The available methods and associated delivery times will be displayed during the checkout process.
  • Our standard shipping carriers include Fedex, DHL, UPS, USPS and others. 

Shipping Rates:

  • Shipping costs are calculated based on the weight of your order and the selected shipping method. The exact shipping cost will be displayed during the checkout process.
  • Free shipping may be available for orders exceeding a certain total value, depending on ongoing promotions or special offers.

Shipping Destinations:

  • We currently ship to Worldwide. If your location is not listed during checkout, please contact our customer support for assistance.

Order Tracking:

  • Once your order has been shipped, you will receive a confirmation email with a tracking number and a link to track your package. Please allow 24-48 hours for the tracking information to be updated.

International Shipping:

  • International orders may be subject to customs duties, taxes, or other fees imposed by the destination country. These charges are the responsibility of the customer.
  • Delays may occur due to customs processing, and delivery times may vary depending on the destination.

Lost or Damaged Shipments:

  • In the rare event that your package is lost or damaged during transit, please contact our customer support immediately. We will work with the shipping carrier to resolve the issue and ensure a satisfactory resolution for you.

Shipping Address:

  • It is the customer's responsibility to provide accurate and complete shipping information. Please double-check your shipping address during checkout. We are not responsible for orders shipped to incorrectly provided addresses.

If you have any questions or concerns regarding our shipping policy, please feel free to contact our customer support team at support@ppisupplies.com

Thank you for choosing PPI SUPPLIES! We appreciate your business.